Anthem, Inc.’s reporting on its 2019 sustainability program is in accordance with the Core option of
the Global Reporting Initiative’s (GRI) Sustainability Reporting Principles. The GRI is an independent international organization that has pioneered sustainability reporting since 1997.
Sustainability reporting helps organizations set goals, measure performance and manage change in order to make their operations more economically, environmentally and socially responsible.
At the core of Anthem’s reporting efforts is the drive to understand the issues that matter most to our stakeholders and the commitment to convey our actions clearly. Transparency is key as we consider the
material aspects of our business operations.
To better understand which issues are most important to our internal and external stakeholders, we follow a thorough assessment process, which includes:
Measurement against sector environmental, social and governance
(ES&G) performance benchmarks, including the SAM Corporate Sustainability Assessment
Review of the United Nations Sustainable Development Goals
Completion of surveys by Anthem leaders representing stakeholder groups
Review of the Social Determinants of Health factors as defined by the Centers for Disease Control
Feedback received from associate focus groups
Review of data points, guidance and feedback from shareholders, investors, third-party ES&G
rating agencies and the Sustainability Accounting Standards Board
Customer requests for information and direct feedback received from Anthem Customer Advisory Group surveys
Review of data points from the JUST 100 survey, which is informed by public opinion research-a critical resource, given that Anthem serves more than 79 million people
Anthem continues to expand the scope of our analysis to strengthen our overall corporate responsibility materiality process.
The GRI report covers Anthem, Inc.’s operations, including those of subsidiaries, unless stated otherwise.